Terms & Conditions

The Site

The content of this website is owned by thelittlelampshadeshop.co.uk.  Permission is required for use of images and content. We may change the Terms at any time by posting such changes on the site.
The site and the goods sold through it are subject to change without notice.  If the lampshades you have ordered are not available or the fabric is not suitable we will advise you of this as soon as reasonably possible. You will be given the option of ordering an alternative product, sending a different fabric or receiving a full refund for payments made directly to the little lamphade shop. All unused materials provided shall remain your property and will be returned if required at your cost. If you choose to provide materials not listed on this website this is entirely at your own risk, for which we shall not be liable. We are not obliged to continue with your order until we have confirmed that we have accepted your order and received payment in full. We may at our total discretion reject your order.These terms and conditions apply to all lampshades ordered either through thelittlelampshadeshop.co.uk or via email address  emma@thelittlelampshadeshop.co.uk
Delivery and Returns 
I aim to have completed your lampshade within 14 days from receipt of your order and deliver goods to you within 3 working days from completion however I cannot give an exact delivery date or time of day. If I am unable to complete the order  within the 14 days, I will inform you, then if you wish, you may cancel the contract and we will refund any money paid by you.All prices are in British pounds and delivery is for the Uk only. If you wish to receive a lampshade elsewhere please contact me at emma@thelittlelampshadeshop.co.ukYou should inspect the goods when you receive them for defects or damage. If you find a defect or damage you must tell me as soon as possible before using the Lampshade.

Right of withdrawal

All my lampshades are made to order and therefore once I have started to make a lampshade for you the order cannot be cancelled. I will wait 24 hours from receiving your order before starting to make your shade so that you have a chance to cancel.  If you are sending me your own fabric to make a shade from, you have until I have actually received your fabric to cancel your order.  Once I have received your fabric I will not be able to cancel your order.  If you have asked me to make a shade for you that is not part of my standard range and I have ordered a frame shape especially for you then you will not be able to cancel your order.  This is in accordance with the Distance Selling Regulations that state that the cancellation rights do not apply to certain items including items that have been made to order. This does not affect your statutory rights

Privacy policy

This privacy policy sets out how the little lampshade shop uses and protects any information that you give the little Lampshade shop when you use this website.  The little lampshade shop is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  The little lampshade shop may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from  17th November 2014.  We collect your name and contact information including email address plus postage address to enable us to post your product and keep you updated as to when you can expect your lampshade.  
We will keep your details for Internal record keeping only.